Parents
Below you will find some of the most common questions we receive from parents like you, and their respective answers. If after reading the below you still have questions please do not hesitate to contact us @ parenthelp@kidzbop.com


At KIDZBOP.com we make sure we listen to our kids and their parents! If you have a general comment on how we can improve our site and/or our safety we'd love to hear from you. If you have a specific question about your child's account please email us at parenthelp@kidzbop.com.




KIDZBOP.com is a FREE and SAFE social network and video sharing site just for kids. We have created a site where kids are able to express themselves as themselves without revealing Personally Identifiable Information.
Yes. KIDZBOP.com is a very safe environment for your kids and here at KIDZBOP.com we make every effort to keep it that way. Here are a few of the things we do to ensure your child's safety:
Pre-Screened User-Generated Content
At KIDZBOP.com, we offer our Members the ability to express themselves safely by uploading user-generated content (videos and photos). Through our creativity tools, children are encouraged to express themselves by making their own Webshows or running their own video Super Contests. This is always done safely as this content is always pre-screened via our trained moderation staff, to ensure your child NEVER shares or displays any Personally Identifiable Information.
However, we ask that all parents discuss with their children the importance of NEVER posting anything on the web that they would be uncomfortable with the entire online community seeing. As mentioned above, we screen all uploaded content to make sure it follows our KIDZ BOP Rules of Play; however your family's guidelines may differ slightly from ours, and we ask that you make sure your child knows what is and is not okay in your home.
SafeText Messaging System
At KIDZBOP.com Members can safely express themselves (via our "SafeText Messaging System") by creating "Status" updates on their My Channel pages. They can also send and receive Friend Requests with other Members on our site. If your child and another Member become friends, we allow them to post text comments, via our "SafeText Messaging System," on each others' videos, photos and My Channel pages.
To ensure the safety of this communication, we have implemented state-of-the-art Crisp Thinking's Net Moderator system (http://www.crispthinking.com/solution-U13.htm), which contains automatic filters that prevent members from easily sharing any Personally Identifiable Information (including school names, city names and numbers of any kind - both alpha and numeric). The system filters the text and makes sure the words and/or phrases do not match a set of pre-determined words that are not allowed. Net Moderator also consists of a back end moderation system which alerts our moderators to possible infractions that we can then investigate.
While we are confident our SafeText Messaging System makes it difficult to easily publish Personally Identifiable Information, we understand that no system is perfect and our Members may find ways of circumventing our filters. To that point, we ask that all parents talk to their children about never giving any Personally Identifiable Information to another user and, if they do come in contact with another Member who has revealed Personally Identifiable Information, we ask that your child report this abuse by easily clicking on the "Report" button located next to the text.
KIDZ BOP Rules of Play
In order to maintain a safe community you need strict rules. At KIDZBOP.com we employ our KIDZ BOP Rules of Play. These rules were crafted to ensure that your child never shares any Personally Identifiable Information or includes anything that is inappropriate for children under 13 years of age. Upon registration at our site your child agreed to abide by these rules. In addition, every time they upload any video or photo content we make them agree to our Rules, reminding them of what is and is not okay to share on our website.
If we review your child's content and it DOES NOT follow the Rules we will:
- Flag the content and it will NOT appear on the site;
- E-mail the individual listed as the child's parent or guardian, letting them know why the content was flagged and;
- Send an Alert to the child's Channel, letting them know why their content was flagged and
- Automatically delete the content from our database within a reasonable amount of time.
If we review your child's content and it DOES follow the Rules we will:
- Publish the content to the site;
- E-mail the individual listed as the child's parent or guardian, letting them know the content is up and provide a link to the content;
- Send an Alert to the child's Channel, letting them know the content is up and
- Update the child's friends in their Friend Feed.
Please take the time to review our KIDZ BOP Rules of Play with your child. We believe if they follow them it will lead to a better experience for your child and the community.
Parent E-mail Updates
To make sure you are kept up to date on your child's uploading behavior we will:
- Email you after moderating your child's content: After reviewing your child's content we will email you to let you know whether or not your child's content followed the Kidz Bop Rules of Play.
- If the content IS approved, we will email you a link to view the content on our site. If you do not approve of the content your child has uploaded, your child has the ability to delete any user-generated content at anytime from their Channel page.
- If the content is NOT approved, we will email you and let you know the reason the content was flagged. Flagged content will NOT appear on our site and will be automatically deleted from our database.
It is our policy to only collect necessary information when a child becomes a registered member of KIDZBOP.com. We will never share any of this information with any third party, KIDZ BOP advertiser or sponsor for any reason.
Listed below is the information we collect and how we use it.
Create a Membername (Required): This is the name that represents your child on our site. We suggest to them that they create a fun, made up name . . .not their real name. If we believe their last name or any other identifiable information is being used in the username we will reject the registration and notify you.
Password (Required): Your child uses their password to log-in to KIDZBOP.com. Upon registration we send you both the username and password of your child so you can access their account at anytime. If your child forgets their password they can reset it but we will contact you via email to let you know your child has forgotten their password and wants to reset it.
Birthday (Required): We ask your child for their birth date and display this information on your child's "My Channel" page. This gives us information on the age of our users and allows other Members to find KIDZBOP.com Friends within their same age group.
Gender (Required): We ask your child for their gender and display this information on your child's "My Channel" page. This gives us information of the gender of our users and allows other KIDZBOP.com members to know if your child is a girl or a boy.
Parent's or Guardian's Email Address (Required): We require this so we can notify you that your child has registered on KIDZBOP.com. We'll notify you of your child's username and password so you can review and update your child's "My Channel" page or contact us to delete their account. We also notify you when ever your child has uploaded a video to KidzBop.com and once again when the video has been published to the site. We will also notify you if an uploaded video has been flagged by THE KIDZ BOP SQUAD (a.k.a. our trained staff members) for any reason. We will only contact a parent or guardian to notify them of their child's activity on our site. We do not use the parent's or guardian's email address for any other purpose and will never share this information with any third party , KIDZ BOP advertiser or sponsor for any reason.
Child's Email (Optional): If your child wants to receive Email Alerts about their and their friends' specific activity on KIDZBOP.com they have the option of giving us their email address. If your child elects to do this, we will send you a notification via email. You will then have the opportunity to decline this request. We will never make public or display your child's email at anytime. We will also never share share your child's email with any any third party, KIDZBOP.com advertiser or sponsor for any reason. If authorized, your child will receive email for ONLY the reasons listed below:
- When a KIDZBOP.com Member sends your child a Friend Request;
- When a KIDZBOP.com Member sends your child a pre-screened Video Shout Out;
- When a KIDZBOP.com Member sends your child a pre-screened Webshow Video Shout Out;
- When a KIDZBOP.com Member sends your child a pre-screened Video Shoutback to one of their videos;
- When a KIDZBOP.com Member sends your child a Music Dedication;
- When your child's Video, Video Greeting, Video Shout Out, Video Shoutback, Webshow, Super Contest or Photo has been Approved or Flagged;
- When we send your child a private KIDZ BOP Message alerting them that they've won a contest, that they're featured somewhere on the site, or answering a question they've posted in our Feedback section and
- When we announce new product features, special offers or new content from KIDZ BOP or our partners via "KIDZ BOP Broadcast Announcements."
Child's Phone Number (Optional):If your child wants to receive Text Alerts about their and their friends' specific activity on KIDZBOP.com they have the option of giving us their phone number. If your child elects to do this, we will send you a notification via email. You will then have the opportunity to decline this request. Message and data rates may apply. Your child will not receive Text Alerts until 48 hours after they sign up. They can change or cancel their Alerts at any time from their My Channel Settings page. We will never make public or display your child's phone number at anytime. We will also never share your child's phone number with any third party, KIDZBOP.com advertiser or sponsor for any reason.
Your child will receive SMS Text Alerts for ONLY the reasons listed below:
- Profile Update: to update your child on their Profile activity on the site (new friend requests, new Wall comments, new Video comments, new Photo comments, new Fan Page comments, new Shout Out videos). We will send up to 1 Profile Update SMS message per day.
- Upload Update: when your child.s Video, Video Greeting, Video Shout Out, Video Shoutback, Webshow, Super Contest, Fan Page, or Photo has been approved and posted to the site.
- KIDZ BOP Update: when we announce new product features, special offers or new content from KIDZ BOP or our partners via "KIDZ BOP Broadcast Announcements." We will send 1-2 KIDZ BOP Update SMS messages per week.
For further information, or if you have questions about KIDZBOP.com please read our Privacy Policy.
Yes, here at KIDZBOP.com we take the safety of our Members very seriously. We offer our Members the ability to express themselves safely by uploading user-generated content (videos and photos) and this is always done safely as this content is always pre-screened via our trained moderation staff, to ensure your child NEVER shares or displays any Personally Identifiable Information.
If we receive uploaded content that DOES NOT follow our strict KIDZ BOP Rules of Play we will:
- Flag the content and it will NOT appear on the site;
- E-mail the individual listed as the child's parent or guardian, letting them know why the content was flagged;
- Send an Alert to the child's Channel, letting them know why their content was flagged and
- Automatically delete the content from our database within a reasonable amount of time.
While we take great measures to ensure that the content published to our site is safe for our Members to view and that it does not reveal personally identifiable information, we do ask that all parents discuss with their children the importance of NEVER posting anything on the web that they would be uncomfortable with the entire online community seeing. We also acknowledge that your family's guidelines may differ slightly from our KIDZ BOP Rules of Play, and we ask that you make sure your child knows what is and is not okay in your home.
On KIDZBOP.com Members can:
- Upload pre-screened video and photo content;
- Create their own Webshows and get Fans;
- Run their own video Super Contests;
- Enter Official KIDZ BOP Super Contests and get a chance at winning free prizes;
- Become Friends with other KIDZBOP.com Members;
- Create and update their own personal profile on their "My Channel" page using our Safe Text Messaging System;
- Receive Comments from other Members on their My Channel pages, Videos and Photos using our Safe Text Messaging Systeme
- Comment on other Member's My Channel pages, Videos and Photos using our Safe Text Messaging System
- Feature their webshows on their "My Channel" pages;
- Watch other Members' videos and Webshows;
- Play interactive games;
- Listen to KIDZ BOP Radio and
- Check out up and coming artists in our Artists 2 Know section.
No, we do not currently have any chat rooms on our site.
No, we do not offer Members the ability to email one another through our site.
My Channel is a fun space where each KIDZBOP.com Member can create their own personal page. My Channel allows users to:
- Create and update their own personal profile using our SafeText Messaging System;
- Receive Comments from other Members on their My Channel pages, Videos and Photos using our Safe Text Messaging System
- Comment on other Member's My Channel pages, Videos and Photos using our Safe Text Messaging System
- Showcase their Webshows, Super Contests, Videos, Photos and other creative content made with our creativity tools;
- Upload a pre-screened Video Greeting;
- Receive pre-screened video Shout Outs from other users;
- Send and receive Friend Requests with other KIDZBOP.com Members;
- Save favorite content viewed on the site;
- Save the scores from the Games they've played;
- Receive Alerts and
- Receive updates on their Friend's activities on the site via their Friend Feed.
We know how fun it is to send and receive e-cards, so we've created several free e-card generators where kids can design and send their own. They select a card, choose from the backgrounds, graphics, music and messages provided, fill in the necessary information, and send!
When creating an e-card, we only ask for your child's first name, and the recipient's first name and email address. We use this information to send the e-card and do not store it for any other use. We also require that members be logged in to send an e-card. This ensures that if a user abuses this tool in any way we will be able to contact their parent or guardian and/or cancel their account.
In order to maintain a safe community, you need strict rules. At KIDZBOP.com, we employ our KIDZ BOP Rules of Play to maintain the safety of all our Members. If your child's video has been flagged, it did not follow these rules. You should have received an e-mail telling you the specific reason that the video was flagged. Your child should have also received a private Alert on their My Channel page letting them know why the video was flagged.
We suggest that all parents review our KIDZ BOP Rules of Play with their children so that everyone is familiar with the site's rules.
All Members have the ability to delete any of the content they've upload to our site from their Channel page. They can do this at any point. To delete content a Member must:
1) Log-in to their KIDZBOP.com account
2) Go to their My Channel page by clicking on their Avatar image in the upper right hand corner of the site, or by clicking on the "My Channel" link in the site's activity navigation bar
3) Locate the specific content that they wish to delete
4) Click on the "Delete" icon that appears next to the content
5) A pop-up message will appear alerting them that they are about to delete this content. Click on "Yes."
Once they have confirmed that they want to delete the content it will be removed from our site. It will be deleted from our database after 30 days.
To unsubscribe your child from the e-mail Alerts please have them:
1) Log-in to their KIDZBOP.com account and go to their My Channel page.
2) On the left-hand side of their profile there will be a section called "Alerts". Click on the "Settings" link.
3) Within the Alerts page click on "Cancel my Email Alerts"
4) You will see a pop-up confirming that you want to cancel Email Alerts for this account. Click "Save".
After hitting Save your child will no longer receive email Alerts from KIDZBOP.com and we will erase their email information from our system. If you change your mind and want to re-start Email Alerts, your child can do so at any time..
To unsubscribe your child from the Text Alerts please have them:
1) Log-in to their KIDZBOP.com account and go to their My Channel page.
2) On the left-hand side of their profile there will be a section called "Alerts". Click on the "Settings" link.
3) Within the Settings page click on "Cancel my Text Alerts"
4) You will see a pop-up confirming that you want to cancel Text Alerts for this account. Click "Save".
After hitting Save your child will no longer receive Text Alerts from KIDZBOP.com and we will erase their phone number information from our system. If you change your mind and want to re-start Text Alerts, your child can do so at any time.
To cancel your child account, please e-mail us at parenthelp@kidzbop.com. Be sure to contact us from the parent e-mail address associated with your child's account and include your child's username.
We make every possible effort to flag inappropriate content so that it never reaches our site. However, if you see something that you feel is objectionable please contact us immediately by using our Parent Feedback section, to the left of this page, so we may review the content. Please be sure to include the name of the video/photo/Member you are reporting, or, better yet, a link to the content itself.
We're always keeping an eye out for bright and talented kids, and one of the best ways to get our attention is by uploading videos to our site, creating a great Webshow or entering one of our Super Contests. Also, be sure to keep an eye out for our annual KIDZ Star Talent Show.
In order to maintain a safe community, you need strict rules. At KIDZBOP.com we employ our "KIDZ BOP Rules of Play." These rules were crafted to ensure that your child never shares any Personally Identifiable Information or includes anything that is inappropriate for children under 13 years of age. Upon registration at our site your child agreed to abide by these rules. In addition, every time they upload any video or photo content we make them agree to our Rules of Play, reminding them of what is and is not okay to share on our website. To read our KIDZ BOP Rules of Play please click HERE.
Our Privacy Policy governs the collection and use of information at KIDZBOP.com. To read our Privacy Policy please click HERE.









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